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Terms & Conditions of Sales
🌸 General Conditions of Sale – Seasonal
We are committed to welcoming you in the best possible conditions to Saisonnée , a guest house and gîtes nestled in the Ségala valleys.
These general conditions set out the rules for booking and staying. They are based on simple values: clarity, respect and kindness .
Reservation
- The reservation becomes effective upon receipt of a 30% deposit .
- The balance is due upon arrival or at the latest on the day of departure.
- Reservations possible: telephone, email, our website or partner platforms.
- Each reservation is personal and non-transferable without agreement.
Rates and tourist tax
- Prices in euros, all taxes included.
- Tourist tax in addition, due by each adult.
- Included: accommodation, bed linen, breakfast for guest rooms.
- Table d'hôtes and wellness services at an additional cost and upon reservation.
Cancelation
- More than 30 days before arrival: 25% of the stay due.
- 30 to 21 days: 40%.
- 20 to 8 days: 70%.
- 7 to 2 days: 80%.
- Less than 2 days or ""no show"": 100%.
👉 Special offers and promotions: non-cancellable and non-refundable.
Payment
- Accepted methods: cash, checks, transfers, bank cards (secure payment).
- Holiday vouchers accepted upon prior request.
Arrival & Departure
- Arrival: 4 p.m. to 8:30 p.m. (please notify us if you will be late).
- Departure: before 11 a.m.
- Dinner at the guest table: 7:30 p.m.
Home Life
- Non-smoking house inside.
- Children are the responsibility of their parents.
- Pets accepted with prior agreement.
- Respect and care of the places required from everyone.
Wellness services
- Carried out by independent practitioners .
- Cancellation and payment conditions specific to each service provider.
Responsibilities
- We accept no liability for loss, theft or damage to personal property.
- Parked vehicles remain the sole responsibility of their owners.
- Any damage may be invoiced.
✨ At Saisonnée , we believe that a successful stay is based on mutual respect and simplicity. These conditions are there to protect everyone, in a spirit of trust and serenity.